good to know

Reservation information

Reservations are only valid in writing. We ask that you pay a deposit of 20 % via bank transfer. Free of charge using IBAN and BIC CODE.

Our prices stated are to be understood excluding local taxes – an additional EURO 2,3 per person/day (children up to 14 years are exempted from this tax).

Depending on the season, stays up to three days are subject to a short-stay surcharge of € 11 per person and night.

Our general hotel T&Cs

Europäische Reiseversicherung (European travel insurance)

We are partners of the “Europäischen Reiseversicherung”! Although you are already looking forward to your holiday, something unforeseen can always occur. Therefore, we recommend that you take out appropriate travel insurance.

Cancellations

  • Changes and cancellations up to 30 days before arrival date: exempt from charges.
  • Changes and cancellations up to 21 days before arrival date: 30% of the total booking price will be charged.
  • Changes and cancellations up to 14 days before arrival date: 70% of the total booking price will be charged.
  • Changes and cancellations up to 7 days before arrival date: 90% of the total booking price will be charged.
  • Subsequent changes and cancellations as well as 'no-shows': The total amount will be charged.

Otherwise, the General Terms and Conditions of the Österreichischen Hotelreglements (Austrian Hotel Regulations) apply. In case of a cancellation free of charge, your deposit will be returned minus a € 20.00 processing fee.

For your own safety, we recommend that you take out appropriate travel cancellation insurance in the process on booking.

Arrival and departure

The accommodation will be available to you on the day of your arrival from approx. 15 hours and until 10 hours on the day of departure. Please inform us in due time should you intend to arrive after 18.00 hours.

Premature departure

If we prove unable to rent your room to someone else, then it will not be possible to grant you a reduction in the price.

Parking possibilities

We provide a free parking space for your car.

Underground car park costs € 5,-- per day

Methods of payment

You are welcome to settle your room invoice in cash, or using a Maestro EC card or via credit card with VISA or MASTERCARD/EUROCARD.

You can find our account data here:

Sparkasse Bludenz: IBAN: AT13 2060 7008 0003 1528; BIC: SSBLAT21XXX